Administrators, Bristol

Posted By:Bristol Commercial Branch
Telephone:01179 226500

Job Summary

Reference: 043308767
Job Type: Permanent
Location: Bristol
Salary: 16500 - 17721 per annum
Date Posted: 10/17/2016

Job Description



Monday - Friday 40 hour week

Plus 1 - 4 Saturdays 9am - 1pm ( paid as overtime)

South Bristol

Free Parking

Excellent progression

I am currently looking to recruit a Administrator for a friendly company in South Bristol.

You will oversee a portfolio of key accounts, to provide a point of initial contact and administration support to the accounts as well as the business/branch. Responsible for ensuring that all administration is completed in a timely and accurate manner for the accounts, in line with business and customer requirements and SLA's to ensure customer experience is enhanced and maintained.

Main Duties

" To be the first point of contact for a portfolio of key customers ensuring that the administration processes on each of the accounts is completed to a high standards

" Contact with key customers on sale days, in order to enhance the customer experience

" Providing internal expertise on the portfolio of accounts, such as contribution to information for Marketing campaigns as appropriate

" Liaison with the relevant Account Managers / Account Directors for each account, to give feedback on administrative processes and ongoing customer experience

" Responsible for dealing with general customer enquiries in an efficient and timely manner both face to face, via telephone and email, ensuring a satisfactory outcome is reached or escalating where necessary

" Help and support with the provisional bid process where needed, ensuring that provisional are logged pre-sale and that they are pursued post sale

" Prepare and produce entry forms, ensuring all queries or missing items are proactively qualified and checked

" Ensure all post-sale paperwork is completed to customer requirements and in a timely manner, making certain that any queries are resolved and giving feedback to the customers

" Responsible for ensuring that all documents and the auction system are correct and updated to assist with the smooth running of the auction and accounts

" Supporting Auctioneers during sale days

" Be the point of contact for our customers and develop and maintain excellent relationships with our vendors

Skills Required

" Attention to detail is vital for this role

" Strong Administration skills

" A keen eye for detail

" Accurate date entry skills

" Ability to work under pressure

If you would like to apply for the above role the please click apply or send your CV to