Trilingual Customer Service, Bristol

Posted By:Bristol Commercial Branch
Contact:Lucy
Telephone:01179 226500

Job Summary

Reference: 043308768
Job Type: Permanent
Location: Bristol
Salary: 18000 - 23000 per annum
Date Posted: 12/02/2016

Job Description


We are currently looking to recruit for a talented Customer Service Advisor to join an established, friendly business where you will get the opportunity to provide exceptional customer service in French, Italian, German, Spanish & English languages fluently.

This family run business based in Yatton, North Somerset pride themselves on providing the most extensive range of pet care products in the world and their products can be found on most supermarket shelves.

The successful candidate will be:

- the first point of contact for advice and support in respect of the company's products over the telephone, by email, via correspondence and social media.
- providing a professional, efficient and timely service to customers and consumers
- ensuring that exceptional customer focussed standards are adhered to at all times.
- ensuring stock level of product samples are maintained and send out when required
- provide cover for the Reception when required

In order to be successful you will need:

- To be able to fluently speak French, Italian, German, Spanish and English
- Have solid exceptional customer service experience
- Ability to handle complaints effectively and efficiently
- Strong written and verbal communication skills
- Previous experience using SAGE CRM desirable

In return you will receive:

- Great working hours- Monday - Friday 09.00 - 5.00 pm.
- 22,500 - 23,000 per annum (depending on experience)
- Work for a well-established and rapidly growing company.
- Free parking

If you are interested in this role please click apply or send your CV to lucy.oliver@peretmps.co.uk

We will endeavour to be in touch as soon as possible. If you are not successful on this occasion we will keep you CV on file and be in touch when other suitable positions become available.