Customer Service Admin, Dudley
||£7.20 per annum
Our successful business is looking for a full time Customer Service Administrator, to join us on a temporary- permanent basis. This role can offer the candidate the progression into a permanent position due to the expansion of our sales department. Working with a large, friendly team with free parking and the opportunity to work in a secure company.
The role will be to support out new and existing customer and clients with a variety of queries and sales support.
This role does not include cold calling or sales. You will be supporting that team and their customers.
The position will include:
Enter sales orders onto the company system - Ensure orders are processed promptly and accurately.
Carry out administrative tasks as requested/role entails in line with company procedure and ISO accreditation.
Dealing with customer/dealer queries over the phone/email
Working closely with other internal departments, dealers and Area Sales Managers.
Working as a team and offering support to other departments as required
Filing/general administration duties for office
Provide high level of customer service including in depth technical knowledge of products and options.
The Customer Service Administrator role will require:
IT literate - essential. Experience of CRM systems
Good knowledge of Microsoft Outlook, Word and Excel
Accurate processing skills
Excellent telephone manner required coupled with exemplary customer focus.
Working with Pertemps recruitment will offer you continual support and one to one discussions throughout the week with a personal consultant.
Pertemps will provide you with first hand knowledge and experience regarding employment opportunities and relevant information about your holiday, pay and pension.
Our agency provides 24 hour accessible support and uniquely offers monetary rewards.
Pertemps specialise in temporary and permanent recruitment for Commercial, Industrial, Driving, Logistics, Engineering & Technical sectors.
If this particular vacancy is not of interest to you, we have other opportunities available in these sectors at www.pertemps.co.uk
Seeking temporary work? All Pertemps flexible employees receive a guaranteed hours contract of employment and enjoy company benefits, so register online today!"
If you are interested in this role then please click to apply. This will also update your CV and employment information onto our online portal.