Customer Service Advisor, Newcastle upon Tyne
||Newcastle upon Tyne
||£15600 - £19300 per annum
Excellent potential for long-term career - NO SALES - Development opportunities within first 6 months - Potential to earn up to £19,300 p/a - Global company with rapidly expanding local site
Hours: Shifts between 8am and 9pm (including weekends) FULL TIME ONLY
Salary: £15,600, rising to £16,300 within first 6 months with development. £19,300 OTE
Looking to embark on a rewarding and challenging career opportunity, with a company that recognises and rewards success? Have a flair for establishing positive relationships with customers and identifying their individual needs? This could be the role for you!
We are keen to meet experienced Customer Service Advisors -you don't need to have worked in a call centre before, but you do need you to have worked recently within a customer focussed environment (Retail, Bar, Restaurant etc.)
You will work in a state-of-the-art Contact Centre environment, where team work and community spirit are actively encouraged. We work hard to cultivate a fun, friendly and supportive environment. You will receive an exceptional package of benefits, including up to £250 per month in bonus, a non contributory Pension Scheme and fantastic employee discounts.
You will work on behalf of a well known, global financial institution, resolving enquiries, problems and complaints relating to customer accounts. You will trouble shoot, problem solve and above all ensure customer satisfaction in every call. In return, we will ensure your successes are recognised and rewarded.
What you need to be successful in your application:
- Strong, recent customer service experience
- To pass a Credit Check (no CCJ's / Bankruptcies / IVA's / Outstanding missed payments
- To pass a CRB Check
- Be flexible in working between the hours of 8am and 9pm (including some weekends)
- Be able to travel to Longbenton
- Be available to start a new position within the month of October
KEYWORDS: CUSTOMER SERVICE, CONTACT CENTRE, CALL CENTRE, PERMANENT, FULL TIME, SHIFTS, CREDIT CHECK, CRB CHECK, LONGBENTON, NEWCASTLE UPON TYNE