Branch Administrator, Leicester
||£16000 - £18000 per annum, Benefits: parking, bonus
A fantastic opportunity has arisen for a Branch Administrator to join the team of one of the longest running and fastest growing recruitment companies in the UK. This is a full time permanent position based at the Leicester office. You will be responsible for providing admin support to a team of 5 Consultants and the Branch Manager as well providing support to temporary workers, dealing with queries and processing an accurate weekly payroll to ensure that they receive their salaries on time.
Responsibilities will include:
o To produce an accurate weekly payroll to a strict deadline to ensure that workers registered and working through Pertemps get paid for the work that they have done.
o To carry out essential administration of information about work done by temporary workers so that accurate information goes into producing the payroll.
o To provide advice and support for new, existing or potential temporary workers in the branch to facilitate recruitment and retention of workers.
o To ensure that temporary workers receive professional treatment from Pertemps through personal attention to their details, their progress is monitored and the information passed on to performance review procedures.
o To answer client enquiries through informed knowledge of client contracts to facilitate relationship building between Pertemps and their clients.
o Adding new starters to databases
o Loading CVs to the database
o Checking all paperwork is loaded correctly and ensuring all audit trails are followed
o Providing general or specific information and advice for contract companies and temporary workers.
o Liaising between client and temporary workers.
o Time sheet analysis both for errors before payroll input and for performance review purposes.
o Making sure that temporary workers are informed of the timings, location and requirements of their work.
o Representing the company to the public.
o General branch administration duties inclusive of producing and sending out both client and candidate correspondence, updating the database etc
Need to know:
o Confident in handling figures
o Ability to think clearly and logically
o Intermediate Microsoft Office skills including Word, Outlook and Excel.
o Basic understanding of statutory payments. (Not Essential)
o Well organised and keen attention to detail
o Ability to work to deadlines
o Experience of working in a fast paced environment
o Ability to sustain efforts and persevere with tedious or pressurised tasks to get the job done
o Willing co-operation and active relationship building with workers and team members
o Ability to remain calm and work effective in the face of interruption and difficult or uncertain situations
o Customer service orientation and a willingness to focus on their needs and concerns
o Excellent written communication skills
o Excellent phone manner
o Self reliant and confident decision maker
o High attention to detail
o A motivated self starter that excels in a team environment
Need to be:
o Good communication skills and huge amounts of drive are a must
o Strong work ethic, and desire to achieve excellence
o Excellent organisational and interpersonal skills, with the ability to manage multiple priorities simultaneously
o The ability to be comfortable with high volume workload
o Being an enthusiastic team player with a strong drive to create a positive and inclusive work environment
o Must be able to interface at all levels of the organisation
The role is to work on a full time basis working 37.5 hours per week, 9.00am to 5.30pm Monday to Friday.
Applications are invited from enthusiastic, self motivated individuals. Applicants will be required to demonstrate reliability and therefore an