Claims Adviser, Cardiff

Job Summary

Reference: 191102375
Job Type: Permanent
Location: Cardiff
Salary: 15000 - 19000 per annum
Date Posted: 10/18/2016

Job Description

Claims Adviser - Cardiff

We are looking for a specialist Claims Adviser to join our vibrant team in Cardiff, to act as a technical expert in handling the whole Domestic Claims Spectrum. You`ll understand the complexity of third party claims, uninsured losses and alternative accommodation claims, as well as the more diverse domestic claims spectrum. You`ll be comfortable in making informed decisions within your authorisation, when Loss Adjuster site visits are essential and know exactly when to settle a claim to ensure the most favourable outcome for all parties concerned.

Naturally, you`ll have excellent stakeholder management skills, the ability to identify suspicious information and the background experience in managing the more diverse and higher value claims by facilitating problem solving and collaboration. Attainment of or progression towards CII/cert CILA is highly desirable, and can be supported in this position.

This is a unique opportunity to join an international company on a journey to becoming the market-leading risk management, technical loss adjusting and claims management expertise in a wide range of industries. You will become part of a business that provides customers with the best possible advice, excellent customer service and fair and efficient claims handling, especially when they need it the most.

Previous Domestic Claims Handling experience at an advanced level is essential. We`re also looking for an individual that champions exceptional Customer Service and who puts the customer at the heart of everything they do.

Additional requirements;

Proven ability to work on your own initiative as well as part of a team

Strong organisational skills and the ability to prioritise your workload

Excellent telephone manner

Strong communication skills - both written and oral

IT literacy