Claims Handler - Motor, Cardiff

Job Summary

Reference: 191102379
Job Type: Permanent
Location: Cardiff
Salary: 14000 - 17500 per annum
Date Posted: 10/18/2016

Job Description

Claims Handler - Motor Insurance

We are looking for a proactive Claims Advisor with experience of Motor claims to join a brand new team within leading company that has been providing outstanding customer service support for over a decade; supporting claimants in a crisis.

This is a fantastic opportunity to grow with a well established and highly successful Global business. The team will be handling all aspects of motor claims for a new client; and you will be required validate policy cover; interacting with suppliers and Third Party representatives. Excellent stakeholder management skills are required as these roles will involve managing the relationship with commercial clients, brokers and insurers.

Naturally, you will already know that Experienced Motor Fleet Account Handlers require exceptional customer service ethics, whilst having a clear understanding of motor claims damage and third party involvement. It is also imperative you will be able to collate as much detail as possible to enable you to manage your caseload whilst appreciating the position of our valued customers and clients alike.

Your experience within this field may also lead to knowledge within Motor Fleet account management administration, credit hire and litigation, which will be a distinct advantage although not essential.

In all cases, we will reward your skills and experience by furthering your academic qualifications in sponsoring your Insurance and Loss Adjusting exams. Additionally, you`ll receive full training and a warm, friendly working environment and the potential to progress within the business.

Skills / Experience;

The ability to deal with Clients, Brokers and Policyholders - experience an advantage but training will be provided for the right person

Ideally have the ability to handle all types of Motor claims ranging from first notification to settlement

A positive and pro-active attitude to customer service

Excellent telephone manner

Strong communication skills - both written and oral

IT literacy

For further information please contact Clare O'Brien at Pertemps Managed Solutions, or click on the apply button to send over your CV and we will get back to you with further information.