Learning and Development Consultant, Reading
||£32000 - £40000 per annum
Learning and Development Consultant - South
Thames valley , Hare Hatch - down to greater London, Kent and Sussex, Southampton, Bournemouth Torque and Exeter
35,000 40,000 car / car allowance
The purpose of the role is to provide a full range of learning and development resource and initiatives to the business. Design and deliver training to meet the business needs and people plans. Ensuring the company achieves it's learning goals and objectives through developing the
teams and managing the talent and potential of individuals and reinforcing the company as the providing the best funeral service in the sector. Partner the management team providing coaching and development advice. Be the first contact point in providing learning and
development support to employees and managers. Act as an ambassador for the company at all times.
Key responsibilities will include:
To take ownership for the identification of training and development needs to support the company's goals and objectives and operational requirements.
Responsible for the effective delivery of the training plan.
Responsible for the design and development of training and development programmes and delivery of training.
Partner the operational management team to support them in developing their teams and broaden the skill set, identifying talent and succession for the future.
To work with operational management to support the training requirements for successful integration of new businesses and employees
Responsible for the design and deliver a full range of Learning and Development solutions companywide through face to face group sessions, online, one to one coaching and mentoring
Work collaboratively with funeral industry experts within the company and externally, utilising their knowledge and specialist skills when designing and preparing training materials and delivering training
Work with the Head of HR, HRBP's and Operational Management to establish and identify individual and collective training needs to ensure best practice, solutions, processes, methods and techniques are available to develop their teams
Ensure all learning and development ideas and interventions are researched thoroughly and are appropriately deigned, developed, delivered and evaluated to ensure the expected standards are achieved within agreed timescales
Ensure the delivery of an effective induction programme for all employees, with particular emphasis on providing comprehensive relevant training and ensuring new joiners fully understand the company culture, the employee charter and expected behaviours and the importance of client service within the industry
Develop effective working partnerships with Branch Development Managers and Regional Development Directors
Work with the Head of HR, HRBP's and Operational Management to ensure that employees with talent to progress are recognised, developed and receive information, coaching and development to grow within the company
Audit, monitor and manage the Personal Development Review process ensuring SMART development plans for people
Monitor and evaluate the outcome of learning and development initiatives
Excellent training delivery capability
Excellent relationship management and partnering skills
Exceptional organisational and time management skills
Effective influencing, communication and interpersonal skills
Resilience and working effectively in a pressurised environment
Approachable and diplomatic
Good commercial acumen and understanding of operational levers which drive success in the organisation
Accurate attention to detail
Proactive and the ability to take ownership of tasks
Ability to work on own initiative and as part of a team
Ability to treat all matters with confidentiality
Sound knowledge of company policies and procedures
If this position is of interest, please call Network HR on 0121 450 5030 or email a copy of your current CV to email@example.com