Colleague Benefits Consultant, West Midlands

Job Summary

Reference: 480103762
Job Type: Permanent
Location: West Midlands
Salary: 37000 - 40000 per annum
Date Posted: 10/05/2016

Job Description

Reward and Benefits Consultant


West Midlands

Salary negotiable depending on experience


To support the Head of Reward to develop the overarching reward strategy for the business, ensuring that it is cost effective, market competitive, performance based and transparent, with the overarching purpose of attracting, retaining and motivating colleagues.


To provide efficient effective administrative support relating to pay and benefits.

To respond to colleagues queries, advising on Reward and Benefits policies and practices

To review and analyse data where necessary to support recommended changes linked to reward or benefit practices and any legislation changes that may impact colleagues or the reward agenda.

To manage the monthly processes relating to the Flexible Benefits Platform and Car Salary Sacrifice, including payroll processing where necessary.

To lead and support with the annual implementation of the new Flexible Benefits Platform, working with the companies legal and tax functions and external suppliers including payroll.

To lead the annual benefit renewals processes, ensuring data submissions are accurate and where further information may be required, conduct comprehensive reviews are completed.

To support reward and benefits specific administrative activities across the HR colleague lifecycle.

To provide proactive advice and support on pensions, reward and benefits issues, including liaison with third parties, to ensure that reward and benefits are consistently managed across the company and in accordance with company policy

To support specific projects relating to reward and benefits.

To ensure that reward and benefit policies are maintained abs accurate including drafting and implementing new policies

To support the Head of Reward to deliver the annual bonus and pay review processes

To work with and support the Services Team Leader to ensure payroll processing is completed.

To manage and conduct job evaluation and benchmarking including maintaining the job evaluation database

To identify and deliver improvements which reduce costs and drive efficiency within the reward and benefits remit.

To ensure that the HR team, business and colleagues are aware of reward policies and processes through the provision of effective communications and tools

To support with HR projects affecting payroll and HR systems including P11d/PSA reporting and year end processing. Ensuring accuracy with reporting of benefits in kind.

Maintain colleague benefit records using the Benefits Administration System (internal databases and external hosted systems)

Provide reward and benefits administrative support for all benefits processes, including pensions and flexible benefits.

Provide a professional and effective response service to deal with colleague and manager benefits queries within agreed SLAs

Ensure benefits administration complies with all reward and benefits policies and processes

Check invoices sent from suppliers and service providers, raising and resolving any queries

Liaise with external benefits consultants and benefits providers to ensure monthly processes are executed in a timely and accurate manner

Responding to data enquiries in accordance with policy, drafting general letters using standard templates

Person specification:

Demonstrable background and experience in reward and benefits arena including; pension administration; job evaluation, benefit administration; Flexible Benefits; salary sacrifice; pay review; P11d reporting

Excellent/Strong excel knowledge and skills

Strong customer service skills

Experience of working collaboratively with various business units ensuring all activities are completed within established processes and procedures

Numerically agile with good data management skills

Excellent excel skills and ability to manage and manipulate

Excellent customer service skills

Experience of working on HR systems

Experience of administration within HR/Payroll environment

Experience working with and understanding of salary sacrifice and benefits in kind.

Excellent communication skills, both verbal and written

Attention to detail and quality delivery in accomplishing tasks

Excellent organisational skills

A team player with a flexible approach to work and a track record of prioritising work

A service-oriented mind-set with proven delivery of exceptional quality customer service

Commercially focused