Releif Facilities Manager, London

Posted By:City Network
Telephone:02074 302446

Job Summary

Reference: 775107976
Job Type: Permanent
Location: London
Salary: 34000 - 35000 per annum
Date Posted: 10/07/2016

Job Description


Excellent opportunity for an experienced Support Facilities Manager to join this Dynamic, Growing, Cool, Hip, Property company who specialise in Business Centres you will report directly to the Head of Facilities covering various London sites.


To provide holiday and sickness cover at centres across the entire companie's portfolio, to ensure continuity of Facilities / Building and Risk management.

Ensuring excellent standards are maintained and provided to our Customers through management of Service Providers and Caretaking staff.

Delivery of statutory tasks (whether in-house our outsourced) to ensure compliance.

Maintaining communication with Centre staff at all times to ensure service delivery is in synergy with requirement.

Full and detailed handover of Centres back to FM - providing all applicable information and updates.



Be the first point of contact for all issues in relation to facilities/building management to include maintenance, security, lifts, cleaning, refuse etc.

Maintain constructive and cooperative relations with customers and contractors.

Liaison with the Centre Managers on all FM and building related matters that could impact upon Customers to ensure suitable communication is provided.

Estate Management

Ensuring familiarity with the all the Centres, their systems, services, customers and contractors.

Maintaining safe and clean Centres achieving high standards of presentation through regular review and audits of the Centres.

Management of FM related planned maintenance tasks to the agreed level of specification. Liaising with Service Providers, undertaking site induction, issue of permits, sign off of works, dealing with recommendations. This will include ensuring the planned daily and weekly checks are undertaken.

Dealing with all reactive tasks that arise to the required standards and timelines. Obtaining quotations from Service Providers, review of Service Charge budgets, issue of Purchase Orders. Analysis of supplied Risk Assessments and Method Statements to ensure they met required standard. Seeing work through to completion.

Identify areas for improvement and discuss with Facilities Manager upon return.

Liaison with Building and Development as required regarding schemes that are in various stages of progress.

Plan and organise works within agreed Service Charge and Capex budgets.

Liaise with Centre Managers to ensure empty units are managed and conference facilities are maintained to a high standard.

Ensuring all the fire related tests and checks are undertaken including managing tests of bells, sprinklers, emergency lighting and undertaking evacuation drills.

Understanding and compliance with areas of risk within the Centres including water hygiene and asbestos.

Acting as the elogbooks 'buddy' for the FM, reviewing and approving / declining of all incoming reactive tasks. Dealing with works 'requiring attention'

Staff Management

Ensure good communication and team work.

Supervision, motivation and management of the Caretaking / Site Supervisor staff.

Deputise in the absence of the Centre Manager and in consultation with the Portfolio Manager.


To be familiar with the operating budget and budgetary systems for the Centre/s.

Management and accountability for all expenditure at the applicable Centres for FM and building management related costs in line with Service Charge and Capex budgets.


All actions outside the general agreed day to day management procedures should be authorised by the Head of Facilities.


Flexibility is paramount as requirement to provide cover across all the Centres within the property portfolio. Assignment to a Centre may be at short notice.

Minimum of 3 years relevant FM experience in commercial buildings.

Numerate with good written and spoken English.

Hold minimum of IOSH Managing Safely Certificate, ideally NEBOSH General Certificate.

Experience in man-management.

Sound I.T knowledge and ability to use a wide range of software packages. Ideally experience of working with CAFM.

Confidence and common sense

Good Organisational skills; self-motivated and have the ability to work unsupervised within company procedures and with guidance from the Facilities / Centre Managers.

Presentable and Personable

Good communication skills with an excellent telephone manner and proven ability to work in a customer-facing role

Flexible approach to the tasks required and the hours of duty. It may be necessary to be contacted out of hours in the event of emergencies. Therefore, there maybe a requirement to provide a home contact number or 24 hour mobile number to be used under these circumstance.

Clean Driving License

This position would suit possible an individual who is already a Facilities Co-ordinator or similar, looking for more of a step up into more of a management role . Previous regional or cluster experience is preferred

Excellent working conditions and benefits to include bonus.