Customer Service Advisors, South Lanarkshire

Posted By:Edinburgh Branch

Job Summary

Reference: S08100153
Job Type: Temporary
Location: South Lanarkshire
Salary: 10.17 per hour
Date Posted: 10/11/2016

Job Description

Our highly esteemed client, who is a market leader in their sector is currently looking for experienced Customer Service call handllers to join their team in the SouthLanarkshire area on a temporary basis, likely to be on going. This position is dealing in the complaints department.

You'll be responsible for resolving a range of enquiries from customers politely and efficiently; taking ownership of each call, getting to the root of the query, then deciding the best course of action and giving the customer a great experience and lasting positive impression of the company.

Customers will be calling you for help, and some of which are very vulnerable. As their first point of contact, you'll make a difference to their lives, so it's a job with real purpose and satisfaction where your compassion for customers and your passion for providing great service will be all important. If you've got outstanding interpersonal skills and take pride in giving your best, our training will give you the knowledge to deliver a first-class customer experience.

In short, our call centre jobs offer the opportunity to work with people who will inspire you; People who share your high standards and your commitment to customer service.

Please be aware that all offers of employment for this role are subject to a background check, including criminal and financial checks.