An exit interview is a great opportunity to give and receive feedback once you’ve handed in your notice. It can be used to discuss how you can strengthen your skills, while also allowing the business you’re leaving to find out how they can improve. Here’s five common questions to prepare for:
Why are you leaving your position?
Sounds obvious, but you will be asked why you have decided to leave the company. Whether the reason is flexible hours or future development, it’s important to let your employers know why you are leaving. Management can decide what changes need to be made to improve the business or employee satisfaction in the future.
What do we need to look for in your replacement?
Once you’ve handed in your resignation, your boss will want to find a suitable replacement and no one will know the job better than you! This will differ from industry to industry but consider what skills and qualities a person will need to do your current job.
What did you dislike about the role?
This might be an awkward question, but it is an important one. Have a think and try and pinpoint the reasons that have brought you to this point. There are no right or wrong answers, so long as you remain professional and provide useable and constructive feedback.
What would have made you stay?
Be direct when answering this one and bear in mind this question opens up the possibility of a counteroffer. If you would have stayed for a higher salary and your manager offers you one there and then, it can be tricky. If the reasons you are leaving are not related to work, that’s okay as well, just be honest as this process is set out to be helpful for the both of you.
Do you have any concerns about the company?
It’s important to be constructive, not critical when answering this question. If you have concerns with management, pay or practices within the business – it’s a good opportunity to voice them. However, you should avoid highlighting specific individuals or teams.
Did you receive constructive feedback?
Receiving useful feedback at work is imperative to your improvement in any profession and in an ideal world, feedback should be regular and informative. However, if this has not been the case for you, you should inform your boss so that other employees can benefit.