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Customer Relations Case Manager

What is the purpose of this role? As a Case Manager, you will often be faced with differing opinions from the business about how to resolve a complaint. Therefore you will need to negotiate with a wide range of stakeholders within the business to achieve the right outcome for the customer. This may involve escalatin…


  • £17000 - £20000 per annum
  • Posted: 23/03/2017
  • Swindon
  • Job Ref: 748100409
  • Permanent

Customer Planner

Customer Planner What is the purpose of this role? The purpose of this role is to deliver outcomes for customer satisfaction, asset health, flooding and pollution by planning customer and maintenance work effectively. You will be ensuring problems are diagnosed accurately, be developing robust plans for field tea…


  • £10.68 per annum
  • Posted: 23/03/2017
  • Slough
  • Job Ref: 748100279
  • Temporary

Customer Relations Case Manager

What is the purpose of this role? As a case manager, you'll be the first point of contact for written complaints - which you will resolve for the customer within given timescales. You'll be an effective communicator, keeping the customer informed throughout the process. You will manage the resolution of the compl…


  • £17000 - £20000 per annum
  • Posted: 23/03/2017
  • Swindon
  • Job Ref: 748100426
  • Permanent

Customer Care Case Manager

What is the purpose of this role? Our Customer Care team handle telephone contact from customers who have a complaint. As a Case Manager, you are responsible for owning customer issues from the point you receive them through to final resolution. You'll manage your own workload under pressure, ensuring work is com…


  • £16000 - £19000 per annum
  • Posted: 23/03/2017
  • Swindon
  • Job Ref: 748100391
  • Permanent

Outbound call handler

Outbound Advisor - Solihull - £8.50 per hour National Grid Smart are recruiting for Outbound Advisors to join their growing team based at their offices in Solihull. This is an exciting opportunity to join a rapidly growing area of the business. If you are looking for a new and exciting opportunity as a Sales Advisor…


  • £8.50 per hour
  • Posted: 22/03/2017
  • Solihull
  • Job Ref: 149100125
  • Temporary

Market Research

Our client a leading market research company based in Birmingham are currently recruiting for experienced telephone researchere o join their exsisiting team on a long term temporary basis. Duties will include calling business/residential customers on behalf of their client to carry our surveys and updating the clients…


  • £6.95 - £7.50 per hour
  • Posted: 22/03/2017
  • Birmingham
  • Job Ref: 041224407
  • Temporary

Outbound Call Handler

Outbound Call Handler - Solihull - £8.50 per hour National Grid Smart are recruiting for Outbound Advisors to join their growing team based at their offices in Solihull. This is an exciting opportunity to join a rapidly growing area of the business. If you are looking for a new and exciting opportunity as a Sales Ad…


  • £8.50 per hour
  • Posted: 22/03/2017
  • Solihull
  • Job Ref: 149100137
  • Temporary

Internal Call Handler

Inbound Call Handler £15,066 per annum Full time - 35 hours 29 days holiday entitlement Free Parking What makes a good call handler in a busy, fast paced environment? If you do this kind of job already then you know what it takes - excellent customer service skills, patience, diplomacy, ability to multitask a…


  • £15066 per annum
  • Posted: 22/03/2017
  • Grangemouth
  • Job Ref: 617104893
  • Permanent

Account Manager

Our client is a leading North East company seeking to appoint an experienced Account Manager to its team. This is a superb opportunity to join a highly successful business. The role offers a salary up to £20,000pa plus an excellent benefits package. Hours are Monday to Friday 9am-5pm. Working within a specialist …


  • £20000 per annum
  • Posted: 22/03/2017
  • Newcastle upon Tyne
  • Job Ref: 067108391
  • Permanent

Retail Advisor

We are recruiting a Retail Advisor to work with a leading telecommunications company during their seasonal spike, based in Telford, immediate start! Various shifts available Monday - Sunday, working 20 hours per week, suitable candidates will need to be completely flexible as shift patterns can vary week by week. …


  • £7.85 per hour
  • Posted: 22/03/2017
  • Telford
  • Job Ref: 051105393
  • Temporary