Customer Account Manager Job In Kidlington

Customer Account Manager


  • £20000 - £23000 per annum
  • Posted: 17/04/2018
  • Kidlington
  • Job Ref: 002104536
  • Permanent

Job Details

Do you have good communication skills?

Have you previously worked in Account Management?

Do you have experience working in a Sales/Customer Service team / Account Management environment?

Our client based North of Oxford city centre (approx. 25 mins from Banbury and 20 mins from Oxford City centre) are looking for a Customer Sales & Service Executive to join their team.

Responsibilities of the role include:

  • Providing excellent Account Management to all clients
  • Processing orders via telephone, fax or email
  • Managing customer expectations by liaising with other departments to deliver on promises
  • Manage customer concerns and complaints
  • Maximise all sales opportunities from inbound/outbound calls
  • Use questioning and listening techniques to understand the customer's requirements in order to cross sell and up sell
  • Maintain accurate customer records and sales development activities

Attributes required:
  •  
  • Previous office based Account Management experience is highly desirable
  • Being commercially aware
  • Effective communicator
  • Good attention to detail
  • Good computer skills

This role will be paying up to 23k.

If you are interested in this role and have the relevant skills/experience, please apply now!