My prestigious Automotive Client is currently seeking an enthusiastic Quality Resident to join their existing team on an ongoing basis.
You will be client facing and your role will involve elements of technical support.
The Key Responsibilities for the role are as follows:
" Relay all customer concerns back to JIT facility.
" Attending daily concern meeting at customer (daily audits if required).
" Reviewing on line problems with the customer to ascertain what the problem is.
" Understanding how the customer treats and fits our product in to vehicle.
" Understanding fit and function concerns with our products including fitment to engineering fixtures.
" Completion and emailing of daily shift report to circulation list.
" Check fit and function of all parts supplied.
" Ensure customer has timely responses to any issues.
" Attend monthly fit and function meeting.
" Be proactive to concerns in order to prevent line/assembly problems including feedback to JIT facility.
" Analysis of daily responses to customer.
" Reworking of product if and when required.
" Working on own initiative as well as within a team.
" Checking on site stock if required.
" Setting up containment when required and feeding back to JIT facility.
" Working double day shift on one week rata basis (06:00-14:00 & 14:00-22:00).
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