The role for a SME collections specialist is to recovery of debt charge and write off through exceptional customer service. The advisor will need to confident to work with both domestic and business accounts. the role will involve making outbound call but mainly taking inbound calls. Must be target driven call handling.
Essnetinal skills and experience:
Pervious collections experience required for this role
Good report building skills
Clear credit checks must be cean
Computer literate- ablilty to create MI
Effective problem solver
Face paste working environment