Would you like to join a fast-growing, team-orientated environment as a Metering and Consumption Advisor in Birmingham City Center?
Look no further... the role of a Metering and Consumption Advisor includes working with both, the customers and our contracted 3rd parties within the metering and settlement department working on Meter Reads, Job Bookings, Metering and Elexon Disputed Readings.
Resolve discrepancies efficiently as part of the settlement process.
Ensure data is correct and billing is accurate.
Manage queries and monitor accurate customer records.
Use all systems provided to record information accurately.
Adhere it DPA requirements.
Be prepared to work within all areas of Metering and Consumption.
Strong communication skills.
Confidence when emailing.
Attention to detail.
Be reliable and willing to learn.
Experience of working in a Utility company.
Experience of working with Customer Services back office environment.
Objection handling skills.
Computer literate, (eg.Microsoft Office)
If you're still interested, APPLY NOW!