Customer Service Job In Willenhall

Customer Service

  • £9.74 per hour
  • Posted: 11/04/2018
  • Willenhall
  • Job Ref: 042114497
  • Temporary

Job Details

An exciting opportunity has arisen for a customer service adviser to work within a manufacturing company based in Wolverhampton. This is a full time permanent position paying up to 19k

Duties: -
- Taking incoming calls in an effective & efficient manner
- Order processing
- Providing technical support and understanding the product range
- Dealing & solving customer queries & complaints
- Managing customer concerns effectively in order to minimise the effect on the customer
- Providing support to external sales team
- Liaising with warehouse, manufacturing & logistics teams to obtain delivery instructions
& despatch inline with customer requirements
- Processing of manual credit notes
- Account order book management
- Catalogue, literature & sample requests

The successful candidate will have a proven track record in customer service.

For more information please contact the office on 01902 312345