Our client who are well-established pensions and investments company, who are based in Central Bristol, are looking for an administrator to join their team on a fixed term contract until the end of August.
Assistant Service Executives work as part of a team responsible for administering products and services in line with product Terms & Conditions, and in accordance with company policies and procedures, and relevant regulatory requirements. Each team completes processes for a specialist area of administration depending on the operational department the team resides in
o Developing good working relationships with internal teams and third parties. Dealing with basic queries by telephone, email, and letter as appropriate.
o Administer work on core processes generated by investors, advisers and internal instructions within agreed service levels.
o Working under the guidance of Service Executives and Senior Service Executives, providing good customer service, taking ownership of work, any issues arising, fixing them promptly and escalating when appropriate.
o When processing use clear, concise communication (verbal & written) that is appropriate for the audience.
o Ensure accurate system data and investor records are maintained.
o Work efficiently in an organised manner.
You will display the following attributes:
o Good numerical skills, with an eye for detail.
o A flexible attitude with a willingness to go the extra mile.
o A team player but able to work independently using your initiative.
o Developing analytical and problem solving skills.
o Time management awareness and the ability to work to deadlines.
o Computer literate, good Microsoft Office knowledge.
o Educated to GCSE level with Maths and English grade C or above.
o Knowledge of the SIPP, Pension, other non SIP investments (such as ISA or GIA) and the Financial Services market.
If interested in this opportunity then please hit apply or send your CV to firstname.lastname@example.org
We will endeavour to be in touch as soon as possible. If you are not successful on this occasion we will keep you CV on file and be in touch when other suitable positions become available.