IT Support

  • £21000 per annum
  • Posted: 14/09/2017
  • Redditch B97 4DY Redditch
  • Job Ref: 047106569
  • Permanent

Job Details

IT Helpdesk Support

£21,000 per annum

Location: Redditch

Our client is a highly respected manufacturer in Redditch and they have an exciting opportunity for an ambitious individual to join their busy IT department as IT Helpdesk Support offering 1st level support to the team.

Working in a manufacturing environment this role centres around taking support calls and resolving issues or passing details on to another member of the IT team with specialist knowledge. This is a fantastic opportunity to break into the IT world as you will be given full training on various different IT systems, network servers.

IT Helpdesk Support Key Tasks

Taking support calls and resolving issues where possible

Liaising with third party support companies

Checking back up logs and changing tapes

Configuring and rolling our new hardware (Computers, printers etc)

Administration tasks on the business and server systems

Basic network support

IT Helpdesk Support Key skills

A practical interest in all aspects of computing. This includes software and hardware

Experience with Microsoft Windows and the Microsoft Office suite

A working knowledge of computer hardware

Evidence of being a team player is important as they are a small team that work closely together.

If you think you have the skills and experience that my client is looking for then please email your CV to