A fantastic opportunity has arisen for a Commercial Collections Specialist to join a long standing and successful company based in Redditch. This is a growing company who offer fantastic support and training programmes to ensure you will be successful in this position. The company have professional offices situated not far from the town centre.
The starting salary is £9.74 per hour. This is a full time role working Monday to Friday 9am – 5pm. This is a temporary to permanent opportunity so I require candidates who are not currently working and who can start straight away.
This is a commercial collections role dealing directly with retrieving debt from businesses within the construction industry. I am looking for someone with a strong Customer Service or Collections background and who is very confident and assertive on the phone for this role.
Day to Day duties will include the following:
*Contacting debtors via phone, email and letter
*Implementing strategies to pull back debt as quickly as possible for the client
*Be able to use strong questioning and negotiation techniques to achieve your objective
*Use credit information obtained from both the debtor and client to formulate an effective collections strategy
*Previous Customer Service experience or call centre as there will be a high level of phone work
*Previous Debt Recovery or Collections experience
*Be confident and strong on the phone whilst remaining friendly and personable