Motor Claims Technician - Advanced/Specialist Level
Our client is looking for motivated individuals with excellent customer service skills to work in their Motor claims department.
Working within a busy office in Cardiff, our Motor Claims Technicians are given full responsibility for each individual motor insurance claim they deal with.
You will be expected to gather all the accident information that is available, make an initial decision of liability and start the claims process by appointing relevant suppliers where necessary. It is essential that we ensure the customer is clear on the claims process and their expectations are managed right from the outset. Therefore experience within motor is vital.
You can expect a structured approach to career progression whereby you can move towards career aspiration by working towards new roles within Motor as well as the wider business.
We are looking for individuals who are reliable, pro-active, positive thinking to join our team to help drive forward our processes and performance for our clients. If you are someone who enjoys responsibility, who is looking for a long term career, who can work individually but also as part of a team and can also deliver excellent service delivery for our customers then this is a role for you.
You will have:
-Experience of Motor claims
-Exceptional customer service skills to enable you to deal with Clients, Brokers and Policyholders -training will be provided
-A positive and pro-active attitude to exceeding client and customer expectations
-Excellent telephone manner
-Strong communication skills - both written and oral
-Accurate keyboard skills
If you are interested apply or alternatively call on 02920 220 776 for further conversation.