Customer Travel Consultant

  • £17500 - £19000 per annum
  • Posted: 06/10/2017
  • Burton upon Trent
  • Job Ref: 062500423
  • Permanent

Job Details

My client based in Burton on Trent are currently recruiting for Customer Travel Consultants to join their growing, successful team.

The ideal candidate would have experience in a Customer Service environment, either face to face or telephone based. You will be required to demonstrate excellent verbal and written communication skills, whilst maintaining a high level of attention to detail and customer focus.

Main Responsibilities

• Handling incoming calls from clients in a timely and professional manner.

• Providing information about tours and destinations.

• Ensuring a high level of customer service on each and every call.

• Taking bookings over the phone and providing online support

• Possess strong problem solving skills

Key Competencies required

• Attention to detail and accuracy

• Well-developed communication skills

• Detail oriented and works with a high degree of accuracy

• Ability to multitask

• Strong commitment to excellent customer service

The working hours are 37.5 a week including the below shifts working 5 days out of 7 :

Monday to Friday – 9-5 / 10-6 / 11-7

Saturday and 10-4 Sunday – working 3 out of 4 weekends

My client is offering 25 days holiday per year plus bank holidays along with a salary of £17,500 - £19,000

If you are interested in the role, please apply online or send your CV to or call 01283 512225 and ask for Jessica.