Dispatcher


  • £18200 per annum
  • Posted: 13/12/2017
  • Tamworth
  • Job Ref: 063103355
  • Temporary

Job Details

A Temporary to Permanent position is available in Tamworth
3 Shifts including Monday to Friday 07:30 – 16:00 / 08:30 to 17:00 / 12:00 to 19:30, on this last shift you work 6 days including the Saturday 09:00 to 14:00.
Salary: £18,203.14

The main purpose of the Dispatch Role is to ensure all new instructions are dispatched optimising technician utilisation, using smart geography, to minimise the job life cycle, effective application of resources to apply the fire damage working model.

Key Responsibilities
 Make all 1st Contact calls for your Region to policy holders and book 1st visits in one touch – outcome driven not task driven
 Drive proactive management of technician diaries to optimise technician productivity and profitability
 Enforce technician ownership of allocated postcode claims– same technician for end to end life cycle, as standard

We are looking for applicants with excellent verbal and written communication skills, coupled with the ability to multi-task and have previous administration experience. 

If you feel this is the role for you please apply online or call 01827 311377 and ask to speak to Ella