service centre administrator


  • £16000 per annum
  • Posted: 30/08/2017
  • Tamworth B79 7QF Tamworth
  • Job Ref: 063103372
  • Temporary

Job Details

Service Centre Administrator

Temporary to Permanent position based in Tamworth

Working hours are 8:30 to 17:00 Monday to Friday, once you go Permanent will vary between 07:30 to 21:15 working one Saturday every month

Salary: £16,000

Purpose of job:

Reporting to the Team Leader on a daily basis you will provide support to the Service Centre environment. You will be expected to work on administrative tasks set on a daily basis by the team leader and also to use your own initiative to work on claims within your team.

Key Responsibilities:

• Good communications skills both verbal and written

• Appointing and communicating with key suppliers

• Good organisational skills and ability to work under pressure

• Resolving customer queries, complaints through to a successful conclusion

• Processing new instructions

• Arrange appointments, and allocate labour across the UK

• Input data received from our field staff and produce reports

• Learning to invoice and invoicing of low value claims

• Team player and able to work on own initiative and self-motivation

• Pro-active in ensuring team SLA's are met

• General Claim handling

• Assist with any other duties that are within your skills and capabilities

If you feel this is the role for you please apply online or email your CV to Ella.Dancer@pertemps.co.uk or call 01827 311377 and ask to speak to Ella