Are you looking to transfer your existing Customer Service skills into a new , part time role that will offer you the scope to develop a lasting and rewarding career? We are looking to meet individuals with exceptional people skills and a flair for customer service. Our successful candidates will solve problems, demonstrate the ability to think outside the 'box' and have the ability to connect with our customers and meet their individual needs.
Our client is a globally successful organisation, with long running links to the Newcastle area. Their local facilities are rapidly expanding - and with growth comes opportunity! You will support customers with a wide-range of inbound enqueries - there are no sales involved! There will be a potential bonus achieved by impressing your customers with your exceptional service skills. This is a stimulating role, where each day you will encounter new customers, each with their own unique requirements.
SALARY: £7.50 per hour plus benefits - 20 hours per week
There are NO SALES involved in this role and we don't require Call Centre Experience. You will need to meet the following criteria PLEASE CONSIDER CAREFULLY BEFORE APPLYING:
Candidates MUST pass a CREDIT CHECK (No Bankruptcies within the last 5 years, Outstanding CCJs or current Debt Management Plans)
Candidate will be required to undertake a CRB CHECK, if you feel you may not pass this please give us a call as this need not necessarily rule you out of the role
You must possess Customer Service experience, this could be from within a retail, hospitality, office-based or contact centre role. We are looking for candidates who have helped resolve customer enquiries, handled complaints and solved problems for Customers
Applicants must be available to work 20 hours per week, 5pm-9pm Monday to Friday on a permanent basis. There is no weekend working in this role.
Start dates will be towards the end of June.. No holidays for 4 weeks after the start date for training purposes (training will also be 5pm-9pm Monday to Friday.