German Language Retentions Executive

  • £17969 - £28000 per annum
  • Posted: 19/09/2017
  • Newcastle upon Tyne NE12 8BU Newcastle upon Tyne
  • Job Ref: 067108802
  • Permanent

Job Details

Our client, an international software development company is seeking to appoint an experienced German Language Retentions Executive to join its growing team.

This role involves working Monday to Friday, office hours and offers a competitive salary of £17,969 plus superb bonus structure and benefits.

Support the achievement of team, the role will involve:

- Ensuring achievement of revenue and unit targets.
- Working with a defined number of business customers
- Managing client renewals and maximising retentions
- Maximising cross selling opportunities.
- Provide telephone sales support to both internal and external customers
- To support client retention rates through achieveing a mix of inbound calls, emails and proactive calls prior to the contracts renewal

Candidates should have experience in a similar customer focused role and have strong communication skills.