Part time Account Manager - Term time only
Our client is a software specialist company based in Gateshead. They are looking to appoint an experienced Customer Service Account Manager on a part time basis - school term time only.
This role offers a starting salary of £8,000 Per Annum, (full time equivalent £16,500 pro rata), which would be paid in 12 monthly payments.
The role will be 22.5 hours per week over 3 days - 8.15am to 4.30pm (45 minutes lunch).
The successful candidate will have all of the school summer holidays (6 weeks), Easter holidays (2 weeks) and Christmas holidays (2 weeks) off, as well as holidays to cover Autumn, Spring and Summer half term. They will also have 4.5 additional days holiday which can be taken during term time.
Responsibilities will include:
- Liaising with clients and supporting with product knowledge
- Increasing usage of product across client base
- Entering and maintaining details on a CRM system
- Dealing with client enquiries and providing telephone based and online support
- Provide regular customer reports
Candidates should have previous experience in an administration role along with strong systems skills and knowledge of MS Office packages
Applicants should also have good written and verbal communication skills and be confident working both independently as well as part of a team.
The successful applicant will be subject to a DBS check.
This is a fantastic role within a successful and growing organisation, which offers both an excellent job opportunity and an excellent work/life balance scenario for the right candidate.