Customer Service Co-ordinator
6 Month Contract possibility of perm afterwards
7am - 4pm
8am - 5pm
9am - 6pm
£19,400 per annum
My client operates within the building services and products industry and are a leading manufacturer and distributor in this sector.
Due to expansion they currently have opportunities within their customer service department for strong experienced customer advisors.
To act as the first point of contact for all customer service requests, taking cash payments and chasing
Ensure all relevant administration is carried out to record and track customer service requests from start to finish.
Maintain an open line of communication with internal departments, customers and Partners at all times
Resolve customer requests within our company standards
Making decisions on customer service resolutions using information gathered from customers
Positive attitude to problem solving with an acute attention to detail
Proficient with MS Word, Excel and Outlook
Polite, professional and confident phone manner
Very well organised and works well under pressure
Empathetic towards and understanding individual customer issues
Friendly, outgoing attitude towards customers, partners and colleagues
If this is a role you believe you can excel in, please get in touch now.