Technical Service Engineer
£36-40K (D.O.E) + Pension + 24 Holidays
The purpose of this role is to Support of and service for customers and prospect customers mainly in the Auto-motive Industry in regards to all Coatings and related products, processes from a technical application, support, dealing and resolving questions and problems. Project-supporting/coordination for technical assessment and that of system performance. Application, technology, non-contact /contact measurement, encompassing the skills of project/programme management of the customer and well as providing specialist advice and problem solving.
You will be responsible for:
" Speaking with customers, identifying their needs and discussing production and development of products, the advantages etc. Ideally leading to expansion of business clientele portfolio
" Basic testing of new application products
" Introduce new in house products and technologies in to the work and production processes
" Provide technical support to customers referencing coating implementation
" Test and document application technological trial
" Initiate, perform and evaluate competitive research
" Processing of sample orders
" Application parameter testing of new product developments
" Documentation of all internal processes (ATA reports, samples orders, FMEA, etc.)
" Immediate visit reports in line with internal format requirements
" Imparting of knowledge on pre-treatment methods to customers (internal and external)
" Presentation of new products to the customer according to the customers processes and requirements
The ideal Technical Service Engineer will have the following:
" Compliance to IT requirements within operational guidelines at MUK
" Compliance to the Health & Safety requirements
" Full driving license
" Either qualified through technical training, Institute or professional training and/or
" Experience gained within associated industries
" Experience within paint and technology.
" The ability to travel across the UK and overseas with approximately 2 nights a week required.
" A confident problem solver with the ability to react to a situation quickly
PLEASE NOTE TRAINING WILL BE CONDUCTED AT THEIR HEADOFFICE IN EUROPE AND TRAVEL WILL BE EXPECTED TO HQ FROM TIME TO TIME.
In return you will get the opportunity to work for a leading manufacturer of high end coating concepts, a competitive package including free parking, pension and great holiday allowance and the opportunity to progress with an evolving firm.