Finance Administrator Job In Glasgow

Finance Administrator

  • £9.50 per hour
  • Posted: 11/02/2019
  • Glasgow
  • Job Ref: 086105368
  • Temporary

Job Details

Our public sector client, based in Glasgow City Centre, require cover for a temporary assignment within their corporate finance office. The successful candidate will work in the Finance Systems Support & Development team to assist with logging of support calls via helpdesk system.

The role will initially last for 4 weeks, however it could be extended. This is a full time assignment, 35 hours a week, and rate of pay will be £9.50 p/h.

Main Duties

The support desk is the first point of contact for a user who is experiencing problems or has a specific service request. Currently support desk emails are logged and allocated to members of the Systems Support & Development team for investigation. The post holder will be the first point of contact for incoming support calls via helpdesk mailbox, ensuring calls are logged in the helpdesk system.

Additional Duties:
- Facilitate access request approvals
- Assist with user creation and updates
- Booking users onto System training courses
- General admin tasks required by System Manager

Essential Experience:
- Experience of working in a helpdesk / support environment.
- Experience of using a help desk application to manage end user calls.
- Good communication skills.
- Proven ability to work as part of team.
- Experience of Agresso / Unit4 Business World or another ERP system would be an advantage, however not essential.

Applicants must be available for informal interview Thursday 14th/Friday 15th February.