Our client, who is based in the Public Sector, has a temporary requirement for administrators. This role is based in Thornliebank. The rate of pay will be £9.07 per hour.
Hours of Work - 35 hours per week
Monday - Thursday 8.45am to 4.45pm, and Friday 8.45am to 3.55pm
Main Duties of Role
To provide and participate in a comprehensive business service in order to ensure continuity of front-line service activity in task such as minute taking, data input, telephone enquiries, mail, taking and managing bookings/applications and transactional processing activity.
To be involved in day-to-day business work involving a variety of digital systems, document management systems, intranet/internet updates and IT packages in order to support front-line service delivery
To be involved in supporting financial transaction work such as payroll processing, invoice generation/ processing, purchase order processing, stationary/PPE orders/system updates.
Liaise with relevant stakeholders such as supervisors, managers, colleagues in other service areas and departments to assess service requirements and take action as appropriate in relation to the task/activity/enquiry.
Follow and be compliant with employee national guidance/regulation/legislation/policy and procedures which are relevant to Neighbourhood Services.
Support the delivery front-line services to high standard of work performance and service delivery.
Deliver a high standard of customer care to residents of East Renfrewshire when undertaking your duties.
Have a working knowledge and adhere to all Health and Safety Legislation, Regulations, Safe Systems of Work and Risk Assessments. Ensure employee compliance in all aspects of Heath and Safety.
Be responsible for identifying risk in relation to front-line service delivery and escalating concerns where appropriate to the Neighbourhood Services Supervisor/Management Team.
Responsible for supporting new ways of working, implementation of new initiatives and culture change within Neighbourhood Services.
Be responsible for supporting and undertaking work instruction from other managers within the Neighbourhood Services function.
To undertake any other duties as required as deemed appropriate.
To conduct yourself in line with the organisations's Values, Capabilities, the Code of Conduct.