Customer Service Administrator Location: Andover Pay Rate : £8.45/hour Do you thrive on giving excellent customer service? Could you help our customers with their financial needs? Pertemps Managed Solutions are working in partnership with a leading UK based financial services group. So if you’ve got great customer service then, we’d love to speak with you! You will be part of an inclusive, values-led culture focused on making a difference to customers, businesses and communities. You can also expect excellent benefits, personal development and a career that’s enriching and full of opportunity. JOB ROLE: This is a 6 month temporary role with the potential to go permanent. These positions are offering a pay rate of £8.45 per hour. You will be working Monday to Friday. During your first few weeks you’ll receive excellent support and training. KEY RESPONSIBILITIES: - Taking inbound calls from customers regarding banking issues and setting up new accounts - Ensure that all work is completed in accordance with established processes, practices and guidelines - Respond to customer queries and enquiries, with a satisfactory resolution, referring to senior colleagues where appropriate - Contribute to the completion of the team's workload - Engage with other providers via telephone to achieve required outcome for the customer - Working in a team environment in an open plan office WHAT’S IN IT FOR YOU? - Excellent training - Great rates of pay - The opportunity to work alongside a fantastic, supportive, fun team Please get in touch with Pertemps Managed Solutions if you’re interested in becoming a customer service professional. You will receive a call from one of our dedicated resourcers who are based in Reading, please note the number calling you will start with 01189. Together We Make It Possible.