Customer Service Administrator Job In Andover

Customer Service Administrator

  • £8.45 per hour
  • Posted: 27/02/2018
  • Andover
  • Job Ref: 124100027
  • Temporary

Job Details

Customer Service Administrator  Location: Andover  Pay Rate : £8.45/hour Do you thrive on giving excellent customer service? Could you help our customers with their financial needs?  Pertemps Managed Solutions are working in partnership with a leading UK based financial services group. So if you’ve got great customer service then, we’d love to speak with you!  You will be part of an inclusive, values-led culture focused on making a difference to customers, businesses and communities. You can also expect excellent benefits, personal development and a career that’s enriching and full of opportunity.  JOB ROLE:  This is a 6 month temporary role with the potential to go permanent. These positions are offering a pay rate of £8.45 per hour. You will be working Monday to Friday. During your first few weeks you’ll receive excellent support and training.  KEY RESPONSIBILITIES:  - Taking inbound calls from customers regarding banking issues and setting up new accounts  - Ensure that all work is completed in accordance with established processes, practices and guidelines  - Respond to customer queries and enquiries, with a satisfactory resolution, referring to senior colleagues where appropriate  - Contribute to the completion of the team's workload  - Engage with other providers via telephone to achieve required outcome for the customer  - Working in a team environment in an open plan office  WHAT’S IN IT FOR YOU?  - Excellent training  - Great rates of pay  - The opportunity to work alongside a fantastic, supportive, fun team  Please get in touch with Pertemps Managed Solutions if you’re interested in becoming a customer service professional. You will receive a call from one of our dedicated resourcers who are based in Reading, please note the number calling you will start with 01189.  Together We Make It Possible.