Customer Service Advisor


  • £12.42 - £13.00 per hour
  • Posted: 28/09/2017
  • Halifax
  • Job Ref: 124100040
  • Temporary

Job Details

Customer Service Advisor
Location: Halifax
Pay Rate : £12.54/hour
Our Client, a market leading employer in Halifax are seeking for a Customer Service Advisor.
These positions are offering a pay rate of £12.54 per hour. You will be working on a Monday to Friday.
KEY RESPONSIBILITIES:
" To provide first class customer service over the telephone by assisting new and existing clients
" Respond to customer queries and enquiries, with a satisfactory resolution, referring to senior colleagues where appropriate
" Contribute to the completion of the team's workload
" Engage with other providers via telephone to achieve required outcome for the customer
" Working in a team environment in an open plan office

KEY SKILLS:
" Excellent communication skills and telephone manner
" Excellent analytical skills
" Experience in complaints handling
" Take personal responsibility to introduce, support, sustain and input into bank policy and
other central initiatives; creating an open and participative environment with effective
teamwork, leadership and communications

If you want to be part of a team working for one of the largest and most successful companies in the world, and feel you have the relevant skills to be a Customer Service Advisor, please apply for this role or email CV at resourcing@pertemps.co.uk