Customer Service Advisor Job In Leeds

Customer Service Advisor

  • £9.63 per hour
  • Posted: 01/06/2018
  • Leeds
  • Job Ref: 124100047
  • Temporary

Job Details

Customer Service Advisor
Location: Leeds
Pay Rate : £9.63/hour

Do you thrive on giving excellent customer service? Could you help our customers with their financial needs?

Pertemps Managed Solutions are working in partnership with a leading UK based financial services group. So if you`ve got great customer service then, we`d love to speak with you!

You will be part of an inclusive, values-led culture focused on making a difference to customers, businesses and communities. You can also expect excellent benefits, personal development and a career that`s enriching and full of opportunity.


This is a 6 month temporary role with the long term potential to go permanent. These positions are offering a pay rate of £9.63 per hour. You will be working 35 hours per week on a shift pattern across Monday to Sunday. The shift operating hours will be in between 07.00 am to 23.00 pm. There is a discretionary bonus scheme and pension with this role. During your first few weeks you`ll receive excellent support and training.


  • Taking inbound calls from customers regarding banking issues and setting up new accounts
  • Ensure that all work is completed in accordance with established processes, practices and guidelines
  • Respond to customer queries and enquiries, with a satisfactory resolution, referring to senior colleagues where appropriate
  • Contribute to the completion of the team's workload
  • Engage with other providers via telephone to achieve required outcome for the customer
  • Working in a team environment in an open plan office
  • Excellent training
  • Great rates of pay
  • Potential for extension or a permanent position
  • The opportunity to work alongside a fantastic, supportive, fun team
Please get in touch with Pertemps Managed Solutions if you`re interested in becoming a customer service professional. You will receive a call from one of our dedicated resourcers who are based in Reading, please note the number calling you will start with 01189.

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