Customer Service Administrator
Pay Rate : £9.50/hour
Do you thrive on giving excellent administrative skills? Could you help our customers with their financial needs?
Pertemps Managed Solutions are working in partnership with a leading UK based financial services group. So if you’ve got great customer service then, we’d love to speak with you!
You will be a part of an inclusive, values-led culture focused on making a difference to customers, businesses and communities. You can also expect excellent benefits, personal development and a career that’s enriching and full of opportunity.
This is a 6 month temporary role with a possible of extension. These positions are offering a pay rate of £9.50 per hour. You will be working 35 hours per week. During your first few weeks you’ll receive excellent support and training.
WHAT’S IN IT FOR YOU?
- Administering after sales support for customer accounts ensuring correct levels of customer service are provided
- Prompt response to all customer communications
- Ownership and resolution of customer complaints
- Ownership and resolution of invoice disputes
- The provision of accurate and up to date information on products and services
- Building and maintaining relationships with existing customers and broker network
- Provision of contract amendment and early termination quotations
- Reporting as required
- To respond to customer enquiries or problems within acceptable timescales, liaising with appropriate internal departments when necessary
- Prioritisation of workload to ensure all deadlines are met
- To develop an appropriate level of knowledge of our industry and marketplace
- To undertake other activities as required
- Excellent training
- Great rates of pay
- The opportunity to work alongside a fantastic, supportive, fun team
Please get in touch with Pertemps Managed Solutions if you’re interested in becoming a administrative professional. "You will receive a call from one of our dedicated resourcers who are based in Reading, please note the number calling you will start with 01189"Together We Make It Possible.