Customer Service Administrator Job In Aylesbury

Customer Service Administrator


  • £9.5 per hour
  • Posted: 06/04/2018
  • Aylesbury
  • Job Ref: 124100060
  • Temporary

Job Details

Customer Service Administrator
Location: Aylesbury
Pay Rate : £9.50/hour


Do you thrive on giving excellent administrative skills? Could you help our customers with their financial needs? 

Pertemps Managed Solutions are working in partnership with a leading UK based financial services group. So if you’ve got great customer service then, we’d love to speak with you! 

You will be a part of an inclusive, values-led culture focused on making a difference to customers, businesses and communities. You can also expect excellent benefits, personal development and a career that’s enriching and full of opportunity.

JOB ROLE:

This is a 6 month temporary role with a possible of extension. These positions are offering a pay rate of £9.50 per hour. You will be working 35 hours per week. During your first few weeks you’ll receive excellent support and training. 

KEY RESPONSIBILITIES:

  • Administering after sales support for customer accounts ensuring correct levels of customer service are provided
  • Prompt response to all customer communications
  • Ownership and resolution of customer complaints
  • Ownership and resolution of invoice disputes
  • The provision of accurate and up to date information on products and services
  • Building and maintaining relationships with existing customers and broker network
  • Provision of contract amendment and early termination quotations
  • Reporting as required
  • To respond to customer enquiries or problems within acceptable timescales, liaising with appropriate internal departments when necessary
  • Prioritisation of workload to ensure all deadlines are met
  • To develop an appropriate level of knowledge of our industry and marketplace
  • To undertake other activities as required
WHAT’S IN IT FOR YOU?
  • Excellent training
  • Great rates of pay
  • The opportunity to work alongside a fantastic, supportive, fun team
Please get in touch with Pertemps Managed Solutions if you’re interested in becoming a administrative professional. "You will receive a call from one of our dedicated resourcers who are based in Reading, please note the number calling you will start with 01189"

Together We Make It Possible.