We are currently recruiting a Quoting Technician for one of the largest Utility companies in the West Midlands.
Quoting Technician – Role Objective
Responsible for issuing accurate quotes in a timely manner to small developer customers in a timely manner and managing any failure exception reports within the team.
Quoting Technician – Key Accountabilities
Quoting Technician – Experience
- Ensure that customer costs are accurate.
- Manage error queues for the small developer team
- Manage the customer experience quote workload spreadsheet
- Measure compliance with SLA and take appropriate action to remedy.
- Ensure that the IT systems used are kept updated with accurate information
- Ensure D-Mex contacts are captured at the point of quotation
Quoting Technician - Additional Information:Location:
- Proficient experience using IT systems
- Experience Liaising with internal and external Customers / Stakeholders
- Good communication skills both written and oral.
- Experience working with SAP
The role is to start ASAP, initially until 1st March 2022