Customer Service Advisor

  • £8.36 per hour
  • Posted: 28/09/2017
  • Coventry
  • Job Ref: 179100824
  • Temporary

Job Details

A Local Authority are looking for a customer service advisor to work in their busy call centre based in Coventry City Centre.

Must have experience of working in a contact centre environment, excellent customer service and IT skills along with good communication skills in all areas including written, verbal and non verbal.

The ability to communicate with a wide ranging audience and be able to deal with complex or difficult callers. Monday - Friday 08.45 - 17.00 (60 minute lunch) minimum 3 months with an immediate start.

All applicants will be required to carry out a telephone interview, containing both competency based questions and a quick work related role play.