Technical Analyst Job In Coventry

Technical Analyst

  • £300 per day
  • Posted: 19/02/2019
  • Coventry
  • Job Ref: 191103290
  • Temporary

Job Details

Pertemps are currently recruiting for a Technical Analyst (Desktop & Infrastructure Services Delivery) to work for one of the largest Utility companies in Coventry.

Technical Analyst - Role Objective:

  • To build, test and deliver quality technical solutions to enable timely delivery of projects.
  • To provide 2nd/3rd line technical delivery, support and administration of the desktop and infrastructure services.
  • Participation and engagement in Projects/Service improvements impacting technology area within team domain.
  • Identification ownership and implementation of proactive maintenance plans including essential upgrades and software patches.
  • Monitor and review service performance at a component level e.g. Application Server, production of reports including recommendations for risk mitigation.
  • 3rd party/vendor liaison with respect to technical build, support and maintenance.
  • Meet levels of service in line with published/agreed SLA’s.
  • Adherence to all the processes including:-
    • Raising, reviewing and approval of Change Controls.
    • Identify, investigate, update and resolve problem records.
    • Ensuring the configuration management database is maintained.
    • Active handover to support engagement ensuring that technology implemented is supportable and maintainable.
  • Identify and drive service and efficiency improvements.
  • To ensure desktop and infrastructure supporting documentation is maintained in line with desktop and infrastructure improvements and maintenance activities.
  • Maintain awareness of current developments including production of associated product life-cycles and roadmaps.
  • Provision of out of hours support including participation in an on-call/stand-by rota.
  • Able to work unsocial hours when required which may include short durations away from home e.g. DR exercises.
  • To provide technical guidance to colleagues.

Technical Analyst - Experience:
  • Essential 5 years+ experience of delivering, maintaining and supporting an expanding complex IT Infrastructure with 4 years + experience of planning and implementing  desktop and infrastructure solutions
  • Hands on delivery and build experience with a number of the following technology areas with deep/expert knowledge of the following skillsets:-
  • Microsoft products: Desktop & Server technologies (Windows Server 2008 – 2016, Windows 2010, Office 2007-2016, App-V 4&5 Packaging, Office 365, SCCM, OSD Build, Group Policy, AD [ADFS, Domain Controllers, DFS]);
  • Citrix technologies (XenDesktop, XenApp, Netscaler, PVS);
  • AppSense;
  • NetMotion
  • Printing;
  • Scripting/Coding – Powershell, VB, Application Packaging.

Technical Analyst - Qualification:
  • Graduate level qualification (desired)
  • Recognised vendor accreditation in a technical specialist area e.g. Microsoft, Scripting, Citrix etc (essential)
  • ITIL Foundation certificate (essential - ideally v3).


Technical Analyst - Additional information:

Day rate: £300/day 
Duration: 3 months
If this sounds like something for you - APPLY TODAY!!