Local Offer & Early Help Development Officer Job In Swindon

Local Offer & Early Help Development Officer

  • £10.00 - £12.00 per hour
  • Posted: 12/04/2018
  • Swindon
  • Job Ref: 191103794
  • Temporary

Job Details

Do you have experience in a Development role within Children's Services and you are looking for a new challenge? Read on as this could be the role you are looking for. Pertemps are currently recruiting for a Development Officer to work within the local authority based in Swindon on a temporary basis

Development Officer – Role Overview

The successful applicant will contribute to their Stronger Together organisational change and One Swindon partnership priorities

Development Officer – Role Accountabilities

  • Delivering a marketing strategy and take an operational lead on delivering the marketing element of the websites to ensure they are visible, have a high profile with intended audiences and achieve targets for visits and usage
  • Lead on stakeholder management and to ensure that all stakeholders/voluntary and community groups/providers and businesses understand the purpose of the websites, see the value and are actively contributing content and listings
  • The post holder will be co-ordinating the collection of content and in this respect they will be allocating responsibility for the writing of certain content (i.e. directory listings and adverts) to people and supervising publishing
  • Support the editing and publishing of content for the ‘My Care My Support' and ‘Local Offer' websites in line with agreed publishing standards to ensure all content is accurate, up to date and user friendly
  • Lead on the continual development of the websites including online directory and marketplace
  • To be the first point of contact for the software supplier in relation to any fault reporting, upgrade awareness, functionality changes. Includes a service review meeting annually with the software supplier to review annual maintenance costs and service provision over the year
  • Will decide on suitability of content in line with agreed guidelines and standards
  • To set standards for customer communication via the web channel
  • Work with providers of information, advice and support services to ensure that consistent information is provided, in line with the websites
  • Monitor and improve the accessibility of the information, advice and support services – online, over the phone and in person
  • Monitor and improve usage of the websites by information, advice and support services when signposting to further information or other providers
  • Accountable for compliance with all relevant polices and for ensuring that all work is carried out in line with current and emerging strategies in relation to digital engagement, IT, brand and communications"
Development Officer - Knowledge and Experience
  • Excellent oral and written communication skills with proven ability to distil, translate and communicate complex information accurately
  • Relevant experience in a communications role and preferably in a marketing communications role with a bias towards electronic communications
  • Experience of developing synergies, networks and partnerships across the organisation and with One Swindon partners
  • Demonstrable evidence of working regularly with a wide range of stakeholders, in particular communities and local people
  • Knowledge of the issues facing public services
  • Outstanding organisational skills and proven ability to prioritise tasks
Statutory and or Qualifications required for this post
  • A level/NVQ level 3 or equivalent, or in the absence of formal qualifications further compensatory relevant experience and considerable relevant experience
  • English and Mathematics GCSE
  • Strong IT skills
Development Officer – Additional Information
  • This role is a temporary assignment to start as soon as possible
  • The hourly rate is £11.47 per hour
  • 37 hours a week: 9 – 5 Monday to Thursday and 9 – 4.30 on a Friday – with a half hour lunch 
If this role sounds like you, don't delay and apply today