Support Officer Job In Hammersmith

Support Officer

  • £25 per hour
  • Posted: 11/02/2019
  • Hammersmith
  • Job Ref: 191104462
  • Temporary

Job Details

Support Officer

Pertemps are currently recruiting for a Support Officer to work within the Public Sector based in Hammersmith, London on a temporary contract to start as soon as possible until May 2019

The purpose of the role is to provide general support to the Operational & Engineering and Planned & Capital teams to ensure a high quality service is delivered to customers

In your role as a Support Officer, your responsibilities will include

• Raising orders and variations as requesting ensuring that they are correctly coded, priced and forwarded over to the contractor
• Liaise with the contractors, housing management and other colleagues where necessary
• Collate information from managers to comply with statutory leaseholder consultation requirements
• Drafting letters and notify tenants of works that are due to be placed on hold
• Arrange for contractors identity cards and or parking permits where required


• It is essential that you have a good level of education including English and Maths

Knowledge & Experience:

• Knowledge of issues involved in managing maintenance and / or planned contracts in a social housing environment
• Knowledge of statutory requirements relating to leaseholder consultation requirements
• Experience of collating and submitting statistical and budget information
• Experience of document management, data entry and maintaining electronic and manual files / records / databases
• Ability to manage time effectively and prioritise workload accordingly
• Good communication skills both verbal and non-verbal
• Experience of dealing effectively with customer enquiries and solving problems
• Good IT skills and ability to use Microsoft Office and other IT packages


• Knowledge and understanding of issues affecting repairs and maintenance in a social housing environment
• Knowledge of social housing tendering and contract documentation

Additional Information

• The role of Support Officer is a temporary role to start in as soon as possible until May 2019
• The hourly rate on the role is £25.00
• This is a full time role Monday – Friday, 36.00 hours per week

If you are highly organised, have the ability to work under pressure, and the role sounds like your next career step, then click the apply button to send your CV, or contact Alanna O'Connor at Pertemps Managed Solutions for further information