Junior Application Support Analyst
Location: Melrose, Scottish Borders, United Kingdom
Be part of something dynamic and join our clients busy Application Support team for one of the local government clients based in Melrose. Here you will support and develop a range of business applications and websites.
Your future duties and responsibilities:
The applications you will be supporting run on a mixture of Windows and Unix Servers with SQL and Oracle databases. You will be required to understand the operation of the various applications and their interactions, and you will be required to trouble-shoot incidents and defects. The successful candidate will also be required to assist with system upgrades and patches. These patches and upgrades normally occur during normal working hours; however there may be the occasional requirements to work in the evenings and weekends.
Required qualifications to be successful in this role:
The ideal candidate for this role will have previous experience of an application support role. Experience of working with either SQL or Oracle is essential. Windows Server experience and HTML/CSS experience is also essential.
Familiarity with ITIL processes and requirements is quite important, and a good working knowledge of MS Office products is desirable.