Customer Support Agent


  • £20000 per annum
  • Posted: 28/09/2017
  • Harrogate
  • Job Ref: 244100259
  • Permanent

Job Details

Customer Support Agent

Our client is looking for an EXPERIENCED customer support agent to join their rapidly expanding team based in a large modern office situated in Harrogate. The individual will have attributes of an excellent communicator, be ambitious and target driven.

Responsibilities

You WILL :

• Provide the highest level of customer service ensuring that appropriate leads are passed to the relevant department.

• Adhere to Targets set , performance is measured against a range of key performance indicators.

• Build rapport with all customer enquiries advising where appropriate.

There WONT be :

• No Cold calling

Skills

• MUST Have relevant previous experience

• Excellent communication skills both written and verbal.

• Competitive and self-motivated.

• A desire to achieve and exceed targets.

• Tenacity and a willingness to go the ‘extra mile' to provide excellent customer service.

• Organised and efficient.

• Ability to prioritise work load and multi task.

• A strong attention to detail.

• Previous experience in a target driven customer service department.

Salary - £20,000k + £7k OTE

Hours – Mon till Friday 37.5 Hours various shift patterns between the hours of 9am - 9pm.

Free On-site Parking.

If you are interested in the above mentioned opportunity please contact the office on 01132806807 or submit your cv to steve.jackson@pertemps.co.uk