Helpdesk Administrator

Helpdesk Administrator

263100138

£10.78 Per Hour

Full Time

Temporary

Edinburgh, City of Edinburgh

Customer Service And Call Centre

Posted about 1 month ago

Expires in 1 month

Job Description
Pertemps Recruitment Partnership are currently recruiting for Facilities Helpdesk Assistants for our public sector client on a temporary basis in Edinburgh.

Role - Facilities Helpdesk Assistant
Duration - temporary ongoing
Hours - Monday Friday, 36 hours a week
Location - Edinburgh city centre
Pay - £10.78 per hour


Successful applicants will be :
  • Providing a customer focused service through a variety of channels including calls, emails and online
  • Providing and collecting information relating to customer contacts from the corporate estate
  • Requesting services
  • Processing information
  • Liaising within internal stakeholders
  • Logging maintenance calls
  • Updating customers with progress


You should have a proven track record within a FM Helpdesk environment, be able to work on your own initiative have excellent customer service skills.


If you are interested in these roles, please apply online immediately.

Ashleigh Irvine

ashleigh.irvine@pertemps.co.uk

0131 225 7531

Division 263

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