Customer Account Admin Job In Norwich

Customer Account Admin


  • £18000 - £22000 per annum
  • Posted: 28/09/2018
  • Norwich
  • Job Ref: 311101002
  • Permanent

Job Details

CUSTOMER ACCOUNT ADMINISTRATOR - FULL TIME - PERMANENT - £18K TO £22K (DEPENDING ON EXPERIENCE) NEAR SNETTERTON

Our client are a long established and reputable company who are now seeking an experienced and skilled Customer Account Administrator to join their growing team.

You will need to be a self-motivated individual with a ‘can do’ attitude and previous administrative experience.

This is a fast paced company and they are offering a range of career opportunities and career progression.

Full time/Permanent

Provide an excellent standard of customer service and build customer relationships

Manage and process deliveries and dispatches of stock in accordance with company procedures using in house systems

Communicate with Operational and Weighbridge staff to facilitate the correct receipt and dispatch of stock

Timely customer query and complaint resolution

Maintain neat and organised electronic/paper files and working environment

Provide additional support to the Customer Account Team and Weighbridge Offices as necessary

Assist with stock taking

Excellent communication skills, verbal and written

Competent with Microsoft Word, Excel and Outlook

Excellent attention to detail

Able to work to process

Able to find solutions and remain calm under pressure

The ideal candidate will have great customer service and administrative experience and be an organised and efficient team player. They will be friendly, helpful and approachable, even when the pressure is on, and enjoy working as a part of a team contributing to service delivery the business can be proud of.

In return as well as the usual benefits, such as company pension, annual parties etc they offer a vibrant and fulfilling place to work with the opportunity to develop skills and progress.

So if this is you then please either call or send your cv