Customer Acct. Admin Job In Norwich

Customer Acct. Admin


  • Customer Account Administrator
  • Posted: 04/03/2019
  • Norwich
  • Job Ref: 311101038
  • Permanent

Job Details

CUSTOMER ACCOUNT ADMINISTRATOR £18K-£22K (DEPENDING ON EXPERIENCE - FRIDAY - TUESDAY 6AM - 2.30PM

Our client are looking for a new Customer Account Administrator to join their growing team.

If you are a self-motivated individual with a 'can do' attitude and previous administrative experience, we would like to hear from you. They are a fast paced logistics company offering a range of career opportunities and career progression.

Full time/Permanent

Provide an excellent standard of customer service and build customer relationships
Manage and process deliveries and dispatches of stock in accordance with company procedures and HMRC requirements using in house systems
Communicate with Operational and Weighbridge staff to facilitate the correct receipt and dispatch of stock
Timely customer query and complaint resolution
Maintain neat and organised electronic/paper files and working environment
Provide additional support to the Customer Account Team and Weighbridge Offices as necessary
Assist with stock taking
Excellent communication skills, verbal and written
Competent with Microsoft Word, Excel and Outlook
Excellent attention to detail
Able to work to process
Able to find solutions and remain calm under pressure
The ideal candidate will have customer service and administrative experience and be an organised and efficient team player. They will be friendly, helpful and approachable, even when the pressure is on, and enjoy working as part of a team contributing to service delivery the business can be proud of.

In return as well as the usual benefits, such as company pension, annual parties etc we offer a vibrant and fulfilling place to work with the opportunity to develop skills and progress.

If you feel you have the experience and skillset then please either call Teresa or email your cv for this fantastic opportunity

Teresa Maykels
Total Employment Regional Commercial Manager

DDI: 01842 821235
Email: Teresa.Maykels@total-employment.co.uk