Sales Account manager


  • £22000 - £23000 per annum
  • Posted: 31/08/2017
  • Atherstone CV9 7YU Atherstone
  • Job Ref: 394103920
  • Permanent

Job Details

Sales executive/ Account management

Are you A self-motivated, driven individual who can work independently as well as in a team? Looking for a new opportunity? Look no further! I am currently recruiting for a large international courier delivery company based in Atherstone. This is a full time permanent position offering a salary of £22,000 - £23,000.

Duties

• To retain and develop existing customers and win new customers within a geographic territory, through regular telephone contact

• being the single point of contact for all Sales related enquiries the business account.

• Maintaining long-term customer relationships, via telephone business conversations.

• Educating customers and ensuring a seamless transaction for customers' consignments from collection through to payment.

• Be accountable for the completion of all customer requests, through building strong networks with internal departments.

• This will require allocation of the query to the right department and to educate customers to self-serve where possible.

• To achieve all standards and key performance indicators (KPI) in line with company objectives.

• Retaining and developing existing customers to continue and increase trade

• Acquisition of new business

• Improvement of profitability

• Building strong relationships via a robust contact strategy

• Satisfying customers by meeting the business and customer expectations

• Being a single point of contact providing stability and applying a consistent process

Person Specification

• Ability to work in a fast paced open office environment

• High demand for personal flexibility

• Must be able to sit for long periods of time

• Use of PC and computer screen, moving between different screens and utilising the telephone at the same time

• Position requires use of headset

• Telephone sales and or account management experience

• Pipeline management

• Customer Service Experience

• Inbound and outbound call centre experience

• Express or Logistics industry background

• Proven track record of achieving targets (personal)

• Organisational awareness (structure and products & services)

• Ability to interpret business information and define trends in order to turn into profitable revenue and maintain customer trade

If you are interested in this role and would like to be considered please click APPLY!