Repair & Voids Operations Manager


  • £55000 - £60000 per annum
  • Posted: 04/10/2017
  • London
  • Job Ref: 473103908
  • Permanent

Job Details

Reactive & Voids Operations Manager

£55,000 to £60,000 per annum plus excellent benefits

London/Kent/ Surrey

Purpose of the Role:

To effectively, plan, manage and control Projects and Partnerships within department, ensuring in the best

interest of the company close adherence to the following; Health and safety, Budgeted expense, Quality,

Company policies and procedures, Contract documentation. To be in full control of a number of sites with

various Clients in the region, covering all activities from pre-commencement to completion with a dedicated

team under your direction. The role will be key to contributing to the overall management and development of

the region within the senior structure.

Key Responsibilities:

 Develop trusting relationships

 Attend Framework meetings / support initiatives

 Understand client objectives and aims

 Maintain excellent contact before, during and post contract

 Provide and encourage feedback

 Ensure awareness of the need to adapt to market and Client changes / movement

 Ensure you and your team maintain awareness of processes/ procedures

 Ensure a consistent and robust approach to pre start activities

 Ensure Health and Safety Plans and F10 are in place

 Ensure all Statutory notices and requirements are in place

 Ensure Site teams are fully familiar with Health and Safety plans prior to commencement

 Regularly review Health and Safety performance on site and ensure implementation of the company Health

and Safety procedures is on going

 Ensure all staff have skills and understanding to fulfil H&S requirements, identify training where required

 Ensure compilation of H&S file and timely issue

 Ensure provision of documentation H&S , Environmental, Waste Management

 Ensure a robust process for archiving H&S documentation

 Attend site visits and contribute to bid strategy

 Complete resource requirements

 Look for innovative solutions to maximise opportunities to win bid

 Attend Interviews and Clarification meetings

 Take overall responsibility for pre contract requirements

 Ensure an achievable programme and Preliminary budgets is produced

 Ensure the team produce an achievable procurement schedule

 Adhere to a robust pre start process

 Regular communication with Client and Professional parties

 Control consultants

 Lead the team and ensure they are committed to achieving targets set

 Develop and maintain at all times a standard approach to site establishments maximising image and branding

 Hold meetings with senior member of your team to ensure capacity and correct allocation of staff

 Ensure team closely monitor and control programme and prelims

 Understand when formal notices need to be issued

 Ensure a proactive approach to quality minimising the risk of latent defects

 Work with Commercial team to ensure warranties are in place and Design risks are passed on

 Lead all involved in the production team and encourage a team working environment with mutual respect and

a willingness for all to help each other to succeed

 Work with commercial teams and colleagues to assist in ensuring commercial reporting to board is produced

on time and has construction team input

 Encourage construction team support for regular Project team reviews, such as H&S, Profit Improvement,

Contribution meetings.

 Encourage a robust approach to archiving and document control

 Encourage a proactive culture and awareness by all team members of critical issues in all areas, such as:

Progress reporting, Labour , H&S, KPI'S, Quality, Financial, Reporting, Plant, Clients, Materials, Sub

Contractors, Stats, Communication, Training.

 Ensure your team have a robust approach to overseeing a quality handover process

 Provide continuity to attend site post contract

 Review projects post contract

 Ensure Client Satisfaction surveys are carried out

 Understand and ensure your team have the ability to achieve KPI'S

 Prepare the team to achieve their goals following performance reviews.

What we are looking for:

 Management experience

 Good Commercial awareness

 Track record of delivering Results

 Industry accreditation / Qualifications

 Relevant experience

 Be prepared to work within various geographical areas