Social Media Customer Service Advisor Job In Greater Manchester

Social Media Customer Service Advisor


  • £18000 - £20000 per annum
  • Posted: 11/04/2018
  • Greater Manchester
  • Job Ref: 593115969
  • Permanent

Job Details

Are you a driven, motivated team player with customer service experience? Is your life driven by all things social?

My client is a leading luxury household linens company based in the North West. They are looking for a Social Media Customer Service Advisor to join their team, as soon as possible. This is an exciting new role which for the right candidate could lead to further opportunities within the expanding marketing team.

You will be responsible for:
• Responding promptly and professionally to all customer enquiries via the website, emails, and social media channels
• Providing first class customer service, exceptional customer focus, commercially switched on
• Managing the e-commerce accounts

What we are looking for:
• Plenty of customer service experience, someone who can use the right tone of voice to enhance the customer experience
• A creative flair and socially savvy
• Excellent communication and organisation skills
• Ability to work in a team, as well as independently
• Experience of e-commerce trading (for example, Amazon, eBay)

To Apply:
If you think this role would suit you, please apply via the link below or call Ashley on 0161 804 0160 for a confidential discussion about the position.
We respond to all CV's so you will hear back from us within the next couple of days.

About Us:
Network Marketing specialises in Marketing, Digital and Creative recruitment across the UK with offices in Leeds, London and Manchester.
Network Marketing is an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.