Customer Service Assistant Job In Kettering

Customer Service Assistant


  • £18500 per annum
  • Posted: 13/02/2019
  • Kettering
  • Job Ref: 726101440
  • Permanent

Job Details

Pertemps in Kettering are recruiting for a Customer Service Assistant for our client who are also based in Kettering

About the client
Our client is a department of the University of Oxford, which furthers the University's objective of excellence in research, scholarship, and education by publishing worldwide.
Their extensive UK and export business is serviced from our Distribution Centre in Kettering (UK) where they have the following exciting opportunity to join them in this permanent role.

About the role
The successful candidate will join one of the five customer service teams. You will need to be proficient in handling a variety of customer contacts including orders, enquiries and digital support, ensuring that they deliver exceptional customer service within defined service levels.
This is a full time role (35 hours per week) working Monday - Friday between 08:00 - 18:00 hours to be agreed

About you
We are looking for a candidate who is passionate about delivering great customer service
Enjoys working in a fast paced environment
Is comfortable talking to people over the phone, with the ability to easily build rapport with customers and internal colleagues
Has a positive attitude and an aptitude to learning systems and processes quickly
Is self-motivated, confident and organised

We are committed to supporting diversity in our workforce, and ensuring an inclusive environment where all individuals can thrive. We seek to employ a workforce representative of the markets that we serve and encourage applications from all.

Closing date 28th Feb 2019

Please send a CV by clicking on apply
Call 01536 216194
Text CSA 07442 505944